Free Shipping Policy

SHIPPING HANDLING

If you have any questions about the following policies, please feel free to submit your questions by e-mail at contact@stonesandgold.com  or call us at 213-833-5888.

International Shipping

stonesandgold does not ship to APO and FPO addresses at this time. Aside from domestic shipping within the USA, we currently ship to Canada, Australian, and Great Britian through both USPS and FEDEX. If you have further inquiries or need arrangements for delivery to countries other than Canada, please call a representative at 1-213-833-5888 for the most current list countries authorized for shipment. All shipments are fully insured during transit. International Customers, please contact your countries customs department for additional duties and taxes. Overnight shipping does not apply to customers who purchase outside the United States.  Shipping fees are also non-refundable for international freight. 

Alternate Shipping Address

If your billing address is a P.O. Box or if you would like your delivery to be discreet, you can provide a shipping address other than your billing address. For added security from fraudulent charges to your credit card, please provide the alternate shipping address to your credit card company. Your sales representative will verify that both addresses are on file with your credit card company.

Saturday Delivery

For your convenience, Saturday delivery can be arranged if weekday delivery is not suitable. Though UPS or FedEx provides this service to a vast majority of US cities, delivery in your area is subject to availability. One of our sales consultants will be glad to assist in verifying Saturday delivery in your area. If you are interested in requesting UPS or FedEx Saturday Delivery, please contact one of our sales representatives.

Shipping and Handling

All packages shipped from stonesandgold is fully insured to your doorstep. For security purposes, signature is required for all deliveries, regardless of signature waivers you may have on file with any shipping companies