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Sydney is amazing to work with through the customization process. As soon as I sent a picture of what I wanted, she replied quickly saying how much it would cost and gave me information about the rest of the process. I felt very comfortable because she was always so quick to reply and forward with the progress of the project. I highly recommend using the customization service for the quality and value. As Sydney said, she is looking to create lifelong customers, and the level of service she provides clearly demonstrates this.